Noom Med review: true cost, trust file, verdict

Telehealth — compounded 503A + brand referrals · One of the last big brands still shipping compounded semaglutide (503A) at all-in prices, wrapped in the Noom behavioral app. The 2022 $56M dark-pattern settlement and a cancellation flow that may not stop an in-flight med order are the fine print. The microdose tier is genuinely distinctive.

The fee anatomy#

MedicationTierMed / monthTrue monthlyFirst month
Compounded semaglutide
injection
microdose, all-in $179 $179 $49
Compounded semaglutide
injection
full dose, all-in $279 $279 $129
Compounded tirzepatide
injection
microdose, all-in $199 $199 $79
Compounded tirzepatide
injection
full dose, all-in $299 $299 $149

All-in pricing (membership + med). One of the largest players still shipping compounded 503A post-crackdown. Quarterly billing detail audit scheduled.

The trust file#

LegitScriptnot independently verifiable
displays a 'LegitScript Certified' badge that is SELF-HOSTED (assets.noom.com), not LegitScript-served — could not independently confirm
Trustpilot4.5 / 5 (66,965 reviews)
whole-brand score, not Noom Med
· source
BBBA+ · accredited · 632 complaints/3yr · source
Operating since2008 (Noom); Noom Med 2023
Prescriber modelboth
Contractmembership + med
Refunds & cancellationRefundable until a prescription is written; once written, no refunds; cancellation may not auto-stop an in-process med order

⚠ Flags on file#

  • Paid $56M + $6M credits (2022) settling a class action over auto-renewal/cancellation dark patterns
  • LegitScript badge self-hosted, not independently verifiable

Compounded 503B partner not publicly named.

The verdict: who it's actually for#

Best if
  • You want compounded pricing with an all-in bill and app coaching on top
  • The $179 microdose tier fits your prescriber's plan
Avoid if
  • You want the certainty of brand meds
  • You've read the refund terms and dislike 'refundable until the prescription is written'

The company behind the brand#

Legal entityNoom, Inc.
HeadquartersNew York, NY and Princeton, NJ
Founded2008 (as WorkSmart; rebranded Noom 2011)
FoundersSaeju Jeong and Artem Petakov
LeadershipGeoff Cook CEO (since July 2023) · Saeju Jeong Executive Chairman · Jim Bugden CFO (Aug 2026) · Dr. Jeffrey Egler Chief Medical Officer
OwnershipPrivate, VC-backed
Funding~$624M raised. Series F: $540M (May 2021) led by Silver Lake at a $3.7B post-money valuation, with Oak HC/FT, Temasek, Novo Holdings, Sequoia.
Employees~1,203 (down from roughly 3,000 in 2021)
Official channelsLinkedIn · Instagram · X · Facebook

Correction to a widely repeated claim: the $56M autorenewal settlement was a PRIVATE class action (Nichols v. Noom, S.D.N.Y., final approval July 2022), not an FTC action. The FTC case often confused with it was against WW/Kurbo over COPPA. Noom acquired its own 503A pharmacy in 2026, vertically integrating supply.

Company news#

2026-04-01
Acquires Tailor Made Compounding, a licensed 503A pharmacy

Brings compounding in-house across 46 states — vertical integration into its own supply chain.

2025-02-04
Layoffs in coaching and customer service

Attributed to a revenue mix shifting toward GLP-1 as the legacy weight program declined.

Corporate facts gathered 2026-09-06 from company pages, filings, and business press; each news item links its source. Corrections welcome — they land in our changelog.

What this company discloses#

Names its legal entity✓ yes
Publishes an address✓ yes
Names business leadership✓ yes
Discloses ownership✓ yes
Names the pharmacy that makes your medication— no

Corporate disclosure: 4/4.Named entity, offices, and a public leadership bench. How every provider scores →

Supply chain:Says "carefully selected pharmacy partners". Which providers name their pharmacy, and the full 503B list →

These are disclosure checks, not quality judgments. A company can disclose everything and still be a poor deal, and a thin discloser can dispense a perfectly good prescription. What weak disclosure costs you is recourse if something goes wrong.

What readers report paying

No reader reports yet for this provider. We publish real submissions only — never seeded, never invented.

Report what you actually paid →

Common questions#

Is Noom Med legit?#

We could not independently verify a LegitScript certification. Trustpilot shows 4.5 from 66,965 reviews. The BBB rates it A+ on 632 complaints in three years. We record 2 concerns against it: Paid $56M + $6M credits (2022) settling a class action over auto-renewal/cancellation dark patterns; LegitScript badge self-hosted, not independently verifiable. None of that is a recommendation — it is the verifiable record as of 2026-09-13, and the checkout is always the final word.

How much does Noom Med cost?#

The cheapest tier you can cancel is $179 a month for compounded semaglutide, with no membership fee. Prices as published on 2026-09-09.

Can you cancel Noom Med?#

Refundable until a prescription is written; once written, no refunds; cancellation may not auto-stop an in-process med order. The point of no return we record for it: prescription written.

Compare against every channel on the True-Cost Index, or let the Cost Calculator place this provider in your personal ranking.

Pricing from the provider's published pages on the date shown; trust facts from the linked third-party sources on 2026-09-13. No provider pays for placement or previews this page. No link on this page earns us a commission; verdicts never bend — disclosure. Not medical advice.

Prices here change constantly. Every verified change is published as it lands. The changelog feed →