Hims & Hers review: true cost, trust file, verdict
Telehealth — brand meds only (since Mar 2026) · A polished funnel selling brand meds at manufacturer-matching prices plus a $149/month membership — which makes the same Wegovy pill roughly double NovoCare's price. The 2026 legal file (FTC/Utah/LA County suit over health-data sharing and cancellation practices; the earlier Novo split) is exactly the kind of thing our flags column exists for.
The fee anatomy
| Medication | Tier | Med / month | Fee | True monthly | First month |
|---|---|---|---|---|---|
| Wegovy pill | from $149 | $149 | $149/mo | $298 | — |
| Foundayo (orforglipron) pill | from $149 | $149 | $149/mo | $298 | — |
| Wegovy pen | from $199 | $199 | $149/mo | $348 | — |
| Zepbound vial/pen | from $299 | $299 | $149/mo | $448 | — |
Exited compounded GLP-1s after Novo Nordisk suit (settled 3/9/26); now a brand storefront at manufacturer-matching med prices PLUS membership. Higher-dose tiers behind intake; audit scheduled.
The trust file
| LegitScript | ✓ certified (seal-server verified) |
| Trustpilot | 2.9 / 5 (9,204 reviews) · source |
| BBB | NR · accredited · 4453 complaints/3yr · source |
| Operating since | 2017 |
| Prescriber model | async questionnaire |
| Contract | annual-commitment options |
| Refunds & cancellation | No refunds once processed/shipped; prepaid multi-month months generally not refunded; cancel 48h+ before billing |
⚠ Flags on file
- FTC + State of Utah + LA County suit (Jul 29, 2026): sharing sensitive health data with ad platforms; ROSCA billing/cancellation practices
- Novo Nordisk terminated Wegovy partnership Jun 2025 citing 'illegal mass compounding and deceptive marketing'
- BBB: NR rating despite accreditation; 4,453 complaints/3yr
Public company (NYSE: HIMS). Owns MedisourceRx (503B). Exited compounded GLP-1s Mar 2026 after Novo litigation; now a brand storefront + membership.
The verdict: who it's actually for
- You value the app experience and bundled prescriber enough to pay ~$1,800/yr for it
- You're consolidating other Hims subscriptions anyway
- Price matters — the membership doubles your effective med cost versus direct
- Data privacy around health purchases matters to you (read the FTC complaint before deciding)
- You dislike annual-prepay pressure for the advertised rates
Compare against every channel on the True-Cost Index, or let the Savings Wizard place this provider in your personal ranking.
Pricing from the provider's published pages on the date shown; trust facts from the linked third-party sources on 2026-09-06. No provider pays for placement or previews this page. Some links may earn commissions; verdicts never bend — disclosure. Not medical advice.