Calibrate review: true cost, trust file, verdict
Telehealth — insurance navigation program · A one-year metabolic program, not a med shop: $199/month with a results guarantee, brand meds via your insurance only. Post-restructuring it's a leaner company than its 2021 hype era, and its complaint volume has cooled. The right mental model is a coached program with prescribing attached.
The fee anatomy
| Medication | Tier | Med / month | Fee | True monthly | First month |
|---|---|---|---|---|---|
| Program-model provider — fees above, medication billed separately (via insurance or manufacturer pricing). | |||||
Program model — prescribes and navigates insurance, does not sell meds.
The trust file
| LegitScript | ✓ certified (seal-server verified) |
| Trustpilot | 4.5 / 5 (1,201 reviews) · source |
| BBB | A+ · 159 complaints/3yr · source |
| Operating since | 2020 |
| Prescriber model | sync video visit |
| Contract | program commitment |
| Refunds & cancellation | Money-back guarantee tied to ~10% weight loss over the one-year program (conditions apply) |
⚠ Flags on file
- 2023 restructuring: Madryn Asset Management took ~70% control ($20M); founder-CEO exited
Brand-GLP-1-only via insurance; no compounding. Complaint volume has cooled (2 closed in last 12 months).
The verdict: who it's actually for
- Insurance will cover your medication and you want heavy coaching + accountability
- The 10%-loss guarantee terms work for you
- You're cash-pay for meds (this model doesn't help)
- You want flexibility — it's a year-long commitment by design
Compare against every channel on the True-Cost Index, or let the Savings Wizard place this provider in your personal ranking.
Pricing from the provider's published pages on the date shown; trust facts from the linked third-party sources on 2026-09-06. No provider pays for placement or previews this page. Some links may earn commissions; verdicts never bend — disclosure. Not medical advice.